Help Desk by Expinion.net* Not just a knowledgebase but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For your visitors/clients th...
* Not just a knowledgebase but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For your visitors/clients there is an organized knowledgebase (unlimited categories), optional side panel, glossary word definitions, searching, and sorting capabilities and the ability to ask questions (with suggested solutions shown). * For the customer service professional – customizable HTML email notifications, WYSIWYG editor, customizable fields/field types, automatic issue history tracking, management reporting (by specified dates), custom security levels, and unlimited number of agents, & more. * Some of the bonus features that help support personnel and their managers to share info online - anytime are: `To Do` Lists, Contacts Book, Agent to Agent emailing, Upload manager (admin and user if desired), Agent Logs, statistics reporting per agent/category/user. * Our clients in over 140 countries generally agree that the price is too low. Only $125 includes free support, install, source code & future version upgrade. * Visit for demo.
